Quality Policy

It is the policy of Hydramatic Source & Supply Ltd to maintain, on a continual basis, an effectively managed Quality Assurance programme, which will assure customers that the services supplied conform to the laid down procedures or disciplines of the company, and which will ensure that the customers needs and expectations are fully met.

We are committed to the continuous improvement of the services that we provide and to the effectiveness of our Quality Management System.

The management of the company is firmly committed to the systems, procedures and controls, and the total participation of all personnel is mandatory.

The Director is entrusted with the authority and responsibility for the control of the Quality and to ensure that all legal, regulatory and any other applicable requirements are met such as Health & Safety at work.

Company management personnel cannot be over-ruled on matters of Quality, and in case of differences of opinion on Quality matters, have the responsibility to refer such items to the Director or his representative for resolution.

This policy of Quality Assurance is in place to ensure that the overall organisational objectives of the company are met. The objectives of this company are to ensure that the best possible services are supplied to the company’s valued clients, and that the company is able to meet customer needs and requirements as effectively and efficiently as possible.

One organisational objective is to ensure that all requirements of the documented management system that meets the requirements of ISO 9001: 2015 are performed in a managed methodical way. It is also ensured that the system is fully understood and implemented correctly throughout the company.

Environmental Policy

Hydramatic Source & Supply Ltd are committed to ensure:

• We maintain a commitment to continually improve and enhance our quality and environmental performance through our integrated management system. This will be achieved through our objectives and targets created to ensure intended outcomes are met.
• We are committed to the protection of the environment, including prevention of pollution, fulfil the company’s compliance obligations and other specific commitments relevant to the context of the organisation.
• Keeping our waste streams to a minimum and maximise the efficient use of materials and resources and recycling all materials where possible.
• Managing and disposing of all waste in a responsible manner with duty of care.
• The company’s activities and products/services are documented within our management system to control risks and mitigate environmental impacts.
• We maximise the efficient use of products and resources and recycle where possible.
• We maintain awareness of potential environmental change and impact resulting from our activities, products/services.
• This policy statement is communicated to all personnel within the organisation and is reviewed at regular intervals.

All staff are aware of their responsibilities within our management system standards and are committed to its future success. The company supports the appropriate training to ensure the required skills are to the levels expected.